The transport of your package
If all the items you ordered are available today, you can expect to receive your order 2-4 working days for Spain and 4-6 working days within EU from dispatch. Working days are defined as Monday to Friday and exclude bank holidays. Shipments may suffer delays outside the company (causes of force majeure, snowfall, accidents, etc.).
All deliveries require a signature.
-We will send you an email confirming that your items have been dispatched (when your order leaves the warehouse), another with the tracking number (with a link to the courier's web page) and finally the courier will send you a text message or email to inform you of your delivery.
We ship to Spain (peninsula and Balearic Island), Portugal, France, Italy, Belgium, Netherlands, Luxembourg, Germany, Scotland, England, Wales, Ireland, Austria, Denmark, Finland, Sweden, Greece, Bulgaria, Czech Republic, Slovakia, Slovenia, Hungary, Poland, Romania, Estonia, Latvia and Lithuania.
-FREE SHIPPING for orders over 60€
When the recipient not be at home despite the service pre-alert SMS or e-mail that included this service, shall be made up to 2 attempts prior delivery agreed by sms-e-mail or phone.
Such concerted deliveries if the recipient is less than 50 km from one of our offices can be good morning or afternoon, if it is in most distance only may be during the morning. In both cases will be within the delivery schedule (to consult with the Agency).
We define callbacks any shipping return to origin by order of our client after not getting to perform the delivery (no delivery ok)